Reading Reports and Manuals
Throughout the program, workers describe the kinds of things they read. A salesman and a hair salon owner show how they use guides or skim through material to find what they need. A groom shows how she researches pedigrees. Biologists talk about using the Internet and journals to find information they need. A department store team leader says employees get a sense of pride when they're given sales information to read. A hair salon owner tells how she became a business woman and how she is working to achieve her dream of establishing homes for women with substance abuse problems.