Reading Reports and Manuals
Throughout the program, workers describe the kinds of things they read. A salesman and a hair salon owner show how they use guides or skim through material to find what they need. A groom shows how she researches pedigrees. Biologists talk about using the Internet and journals to find information they need. A department store team leader says employees get a sense of pride when they're given sales information to read. A hair salon owner tells how she became a business woman and how she is working to achieve her dream of establishing homes for women with substance abuse problems.
Download the Workforce Essential Skills Synopsis (pdf) or find out more about Workplace Essential Skills
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