Communicating with Co-Workers and Supervisors
Employees at a factory, a clinic, a drugstore, and a hotel discuss dealing with conflict. A human resources person describes an interviewing process and a test for communication skills. Hotel supervisors and employees discuss problem-solving techniques. Supervisor-worker teams at other sites describe the communication chain — how information flows from the supervisors to the workers and back again — and their working relationships.
April 16, 2020
Download the Workforce Essential Skills Synopsis (pdf) or find out more about Workplace Essential Skills
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