Premiere Date:Thursday, May 05, 2005
This episode demonstrates how charts and forms are used to organize information on the job, and make it easy to use. Forms are used to guide employees in doing a job. Many forms are on computer and tied to databases. The episode contains two dramatic segments. The first shows an employee at a music store going through an order form for a customer buying a customized guitar. The second segment presents two people in an car repair shop using graphs to analyze an engine and charts to find correct replacement parts. The documentary segments show a variety of people using charts and forms in such businesses as medical registration and scheduling, shipping and receiving, a broodfarm, and studio musicians recording multiple tracks of music.